Refund policy
At South Coast Card Co, we aim to provide a smooth and transparent experience for both buyers and sellers.
For Purchases (Products Sold on Our Store)
Returns
We accept returns within 7 days of delivery if the item meets the following conditions:
- Item must be in its original condition
- Item must not be damaged, altered, or used
- Sealed products must remain unopened
Non-Returnable Items
- Opened sealed products
- Items damaged after delivery
- Final sale items (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
- Refunds will be processed to your original payment method within 3–5 business days
For Selling Your Cards to Us
When you submit your cards for a quote:
- All offers are non-obligatory
- You are free to accept or decline our offer
After Accepting an Offer
- Once cards are received and verified, payment will be issued as agreed
- If items differ significantly from the submitted description or images, we reserve the right to revise the offer
Shipping Responsibility
- Customers are responsible for securely packaging items when sending cards
- We are not liable for items lost or damaged during shipping to us
Damaged or Incorrect Items
If you receive an incorrect or damaged item from us, please contact us within 48 hours of delivery.
Contact Us
For any questions regarding refunds or returns, please contact us